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Terms and Conditions (Tamkeen Stores)

welcome to www.tamkeenstores.com.sa Tamkeen International for Home Appliances (referred to as “the website / online service”), and the service provided by Tamkeen International, a subsidiary of Home Appliances Company located in the Kingdom of Saudi Arabia. Take over شركة Enable International For devices Household Operating the site. (As a user of the site, you must read and acknowledge the terms and conditions listed below. By purchasing through the site, you agree to abide by the terms and conditions. Please read them carefully before using the online service. If you do not agree (or are unable to comply with For any of the terms and conditions, do not use the online service.

Use of the site is only available to persons who can form legally binding contracts under applicable law. People who are not eligible to contract according to local contract laws are not entitled to use the site.

If you are a minor (i.e. under 18 years of age), you can only use this site under the supervision of a parent or legal guardian who agrees to abide by the relevant terms of use. Those who choose to access the site from outside the Kingdom of Saudi Arabia are responsible for compliance with local laws. Whenever possible.

With the exception of cases where additional conditions are stipulated for products or services, these terms and conditions supersede all previous declarations, understandings or agreements.
By using the site, you agree to be bound by the terms and conditions.

You are prohibited from violating or attempting to violate the security of the website, including but not limited to:

You agree not to use any device, program or routine to interfere or attempt to interfere with the proper functioning of the site or any activity that is performed on the site. The website will investigate incidents that may involve such violations, and this may include law enforcement authorities and cooperate with them to prosecute users involved in these violations.

We consider protecting your privacy a very important community principle. We clearly understand that you and your information are one of our most important assets. We store and process your information on our servers located in the Kingdom of Saudi Arabia that are protected by physical and technological security devices. We use third parties to verify and endorse our Privacy Principles. If you object to the transfer or use of your information in any way, please submit your request [email protected] Or not to use the site.
We are committed not to sell or rent your information to any third party without your explicit consent.

Registration includes the information (your information) that you need to provide us with in order to deal with us as well as to contact you. You agree that we may use (and update) your information to manage your registration and control your identity during the online payment process.
We are committed to protecting the data you provide during registration in accordance with our privacy policy. Your information will form part of the record of your dealings with us. If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
The site does not bear any responsibility to anyone for any loss or damage that may arise as a result of any failure on your part to protect your password or account. Any suspicious activity on your account will be notified by contacting us immediately through any means of contacting us.

Customers who complete product reviews and / or sellers are obligated to supply tamkeenstores.com.sa They fully own and license to reproduce their reviews in any marketing materials and publish them on the website and in marketing materials without requiring additional consent from clients based on the review submission.

We reserve the right, at our sole discretion, to limit the quantity of items selected per person, per family or per order on My Shopping Cart. Your cart's amount is limited to 10-20.
The mentioned restrictions may apply to orders placed with the same account, same credit / mada card, as well as to orders that use the same billing and / or shipping address. We will provide notice to the customer if such restrictions apply.

The site provides the ability to purchase product (s) and / or service (services) online and settle payment online or in store based on the method of shipping and delivery available in the Kingdom of Saudi Arabia. Payment transactions, including agencies and settlements, will be in Saudi riyals.
We accept the following payment methods:

For online payment transactions, the customer will receive an acknowledgment of the order once the payment is authorized. We cannot assume any liability if the payment is refused or denied by the credit / mada card supplier for any reason. You should check with your bank credit card / mada card supplier for this.
We do not store your credit / mada card data on the website. All payment data entered through the website's payment gateway is encrypted when entered. Communications to and from the service provider's site are encrypted.

We cannot provide any of your payment information obtained via the web to other companies or individuals unless required by law. This information is processed by our payment merchant. The credit card / mada card information that you provide to use the online service will be correct, current and accurate, and you must legally use the credit card owned by you. The aforementioned information will not be used and shared by the online service with any of the third parties unless required to verify fraud or by law, regulations, or court order. The online service will not be held responsible for any credit card fraud. You will be responsible for fraudulent use of the card, and it is also your responsibility to prove otherwise.

In the event that we are unable to provide all or part of the order, we will inform you accordingly. The full or partial refund will be made - by credit / mada card - as you have already been charged.

Using the website's online payment facility indicates that you accept these terms. If you do not accept these terms, do not use these facilities.

Cancellation by Empowerment store: Keeps www.tamkeenstores.com.sa The right to cancel the order for any of the following reasons:

Cancellation by customer: To process order cancellation, please contact us. You can cancel the order for any of the following reasons:

The product / service (s) has not yet been shipped to you. In the event of cancellation, after the order has been shipped to you, a cancellation fee will apply. We have the full right to prove whether the order has been shipped to you by the time of your cancellation request.

In the event that you are not satisfied with your product (s) or there is a defect in the product (s), you can request a “pre-authorization for material return” to return the product (s) to tamkeenstores.com.sa. Within (XNUMX) days from the date of receiving your order.

The customer must keep the product cover, carton and other items and not to damage them.

Please contact us to obtain pre-authorization for items to be returned before processing a return. Pre-authorization to return the materials is valid for a period of (XNUMX) days from the date of issue.

In the event of returns as a result of product malfunction or manufacturing defect, damage on delivery or delivery of the wrong product, the customer will not be charged any standard shipping charges or / and bank transfer fees. In case of return for other reasons (i.e. the customer needs to exchange or the customer changed his mind) the shipping fee or / and the bank transfer fee will be imposed on the customer.

For payment with installments, in case of return as a result of product malfunction or manufacturing defect, damage upon delivery or delivery of the wrong product, the customer will not be charged any fees for installment fees. In case of returning for other reasons (i.e., the customer needs to exchange or the customer changed his mind), the installment fee will be imposed on the customer.

While preparing for return, the product is in its original packaging with a full set of accessories and manuals included. We do not accept to return scratched, damaged or malfunctioned products due to faulty voltage connections. At our sole discretion, we may consider the return not to fulfill the above criteria.

In accordance with the terms of internal bank transfers to the Saudi Arabian Monetary Agency (refund transactions), the customer's information of the beneficiary must be matched with the customer's bank account information (full name, ID or residency ID, bank name and bank account number - bank account number - IBAN), in order to avoid any delay. Or a rejection that may be reported by the bank to which we want to transfer the refunded amount to (the destination), as in the event that the customer’s information does not match the beneficiary’s bank account information, a delay or it may require re-processing it again after providing the correct data in accordance with the legal provisions in the Kingdom. Saudi Arab.

The products sold by us are covered by a two-year warranty from the manufacturer. The lowest manufacturer's warranty is valid from the date of purchase. Extended warranty services are available tamkeenstores.com.sa (Also called a XNUMX/XNUMX strength services contract) for the many categories of products we sell.

You should check and review your owner's manual before using the product to ensure that it meets all safety, security, and local electrical requirements.

Unless specified, electrical products are designed to operate at XNUMX-XNUMXV. If you do not have the appropriate fixtures to operate at this voltage, we do not recommend using the product. Products damaged due to use with wrong electrical sources and / or supplies will not be accepted under the terms and conditions of the manufacturer's warranty.

All products sold by us have obtained quality control approvals and are considered functional when shipped from us. When there is any problem in the purchased product after (XNUMX) days from the date of receiving the product, it is recommended to contact the authorized service center directly from the manufacturer in the Kingdom of Saudi Arabia to repair the product.

You can contact us for manufacturer authorized service center locations and contact information.

The following cases are excluded from the scope of the accidental damage protection service contract:

Featuring tamkeenstores.com.sa With various credit card installment options plans, the plans change regularly and are based on tamkeenstores.com.sa And bank promotions. Please note that some installment plans are exclusive online and are not available in-store. All plans are subject to transaction fees, please see checkout request for more details. The most recent plans and participating banks are available upon checkout, click Pay by credit card installment to see the plans. No phone call is required to the bank to be identified in the payment process; However, the total order amount will be blocked until your installment plan is completed by the bank. As per bank policies, no refunds can be processed on any requests by installment.

All installments have a minimum order value, please see the checkout for more details, it will not be. tamkeenstores.com.sa Responsible for the installment plan or installment financial solution - this is the responsibility of the customer and the bank. does not accept . tamkeenstores.com.sa Any liability or claim in connection with financial settlement and processing of installment.

In the event that the sold item is not received within a maximum of 30 days from the date of the invoice, it will not be tamkeenstores.com.sa Responsible for keeping the item in its warehouse and will unfortunately be obligated to cancel the invoice. The customer is entitled to a full refund only according to the normal refund policy.

May l tamkeenstores.com.sa At any time, amend the terms and conditions of the site without any prior notification to you. You can access the most recent version of the terms and conditions at any time on our website. In the event that the revised Terms and Conditions are not acceptable to you, you must stop using the service. However, if you continue to use the service, you will be deemed to have agreed to accept and be bound by the revised terms and conditions for the use of this website.

You agree that we may communicate with you by e-mail or by posting notices on the site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically fulfill any legal requirement that such communications be in writing. Requires tamkeenstores.com.sa Your consent during the registration process to send you promotional emails to inform you of any new changes, features or promotional activities added to the site. If you decide at any time that you do not wish to receive promotional emails, you can unsubscribe from receiving such promotional emails by clicking on the link at the bottom of any promotional email.

While using the website, you undertake not to do any of the following:

Coupons are not transferable; And chemicals.

All content included on the site, including but not limited to text, graphics, logos, button icons, images, sound clips, digital downloads, data and software compilations, constitute the property and copyright of any of tamkeenstores.com.sa Or its users, content suppliers or licensors and it is protected by copyright, trademarks, patents or other intellectual property rights and laws. The aggregation of content on the site is the exclusive property and copyright tamkeenstores.com.sa It is protected by copyright, trademarks, patents or other intellectual property rights and laws.

Be logos " tamkeenstores.com.sa ”And the related logos, and other words and logos on the site are either unregistered trademarks or registered trademarks with me tamkeenstores.com.sa It is protected by international trademarks and other intellectual property rights and laws.
Trademarks may not be used tamkeenstores.com.sa In relation to any product or service tamkeenstores.com.sa Nor in any way derogatory tamkeenstores.com.sa Or tarnish its reputation. Be all other trademarks that you do not own tamkeenstores.com.sa That appear on the site are the property of their respective owners, who may or may not be affiliated, connected or sponsored tamkeenstores.com.sa.

Without prejudice to any other rights and remedies tamkeenstores.com.sa Pursuant to user agreement or by law or otherwise, may tamkeenstores.com.sa Immediately and without liability: limit your activity, remove your bids, terminate your listings, warn other users of your actions, suspend, restrict or withdraw your membership temporarily / indefinitely, and / or limit your access to or withdraw your website:

May l tamkeenstores.com.sa At any time in its sole discretion to restart the suspended users. A user who has been suspended indefinitely or whose membership has been withdrawn may not register or attempt to register with tamkeenstores.com.sa Or use the site in any way until this user is returned by tamkeenstores.com.sa. Notwithstanding the foregoing, if you violate the User Agreement tamkeenstores.com.sa It reserves the right to recover any amounts owed to you tamkeenstores.com.sa Or any losses or damages they cause tamkeenstores.com.sa And taking such steps, including legal action and / or initiating criminal proceedings against you, as you see fit tamkeenstores.com.sa At its own discretion. Our failure to act in relation to a breach by you or others does not constitute a waiver tamkeenstores.com.sa In taking any action in relation thereto, or subsequent or similar violations. Not guarantee tamkeenstores.com.sa It will take action against all violations that may be mentioned in the relevant user agreement.

Encourage tamkeenstores.com.sa Buyers on the site to provide feedback on each other's behavior after a deal is closed; Because this helps all users to know what it is like dealing with said buyer. Your notes will be displayed along with your User ID on the site. You cannot undo notes once you leave them. You will not be tamkeenstores.com.sa Responsible or liable in any way for the comments you post on the site. You agree not to make comments that are inherently unrealistic, including but not limited to making any racist comments, the use of profanity, abuse of another user, disrespect for another culture or any other insulting or inappropriate comments. You also agree not to publish notes for the sales order outside the site and not to display contact information for anyone within any notes. If you consistently received negative reviews for the comments, without prejudice to any other rights and remedies tamkeenstores.com.sa Under user agreement or law, it reserves tamkeenstores.com.sa The right to suspend, restrict or withdraw your access to the site and / or your membership of the site.

You acknowledge and agree that your notes consist of comments left by other users with whom you interact and a complex feedback number compiled by tamkeenstores.com.sa , And that together these conveys the complete user profile. Since feedback ratings are not designed for any purpose other than facilitating trading between users, you agree that you may not market or export a rating tamkeenstores.com.sa The notes are nowhere other than the site. tamkeenstores.com.sa It does not provide the technical ability to allow you to import feedback from other sites to the site because the composite number, without the corresponding notes does not reflect your true online reputation within our community.

You agree to indemnify tamkeenstores.com.sa And its subsidiaries, officials, employees, agents, suppliers and their discharge of liability from any and all claims, demands, issues, procedures, losses, liabilities, damages, costs and expenses (including reasonable legal costs and expenses), and how they incurred or incurred due to or arose out of your breach of this user agreement, or your violation of any law or rights third party.

None of the provisions of the User Agreement create a partnership or agency between you and tamkeenstores.com.sa You will not have any power to bind tamkeenstores.com.sa Any way.
Except as expressly provided otherwise, no notices will be given tamkeenstores.com.sa From you by e-mail to tamkeenstores.com.sa in customer care@tamkeenstores.com.sa
With a physical copy sent to us by mail or express mail, such notice is considered in advance based on the confirmation of its delivery to you by tamkeenstores.com.sa By resetting an email. No notifications are given to you from tamkeenstores.com.sa By notices posted on the site or by e-mail to the e-mail address you provide to us during the registration process, and it is considered received by you 48 hours after sending any such e-mail. Alternatively, we may provide you with notice by post or prepaid shipping to the address provided to us during the registration process.

You are hereby granted tamkeenstores.com.sa The right to, acknowledges and irrevocably agrees that it is permissible to tamkeenstores.com.sa At any time, transfer all or any part of its rights, advantages, obligations or liabilities (whether explicit or presumed) under the user agreement to any of its affiliates without the need for another specific agreement. tamkeenstores.com.sa agree tamkeenstores.com.sa I shall make all reasonable endeavors to provide you with notice of any transmission by posting this on the website. You may not, at any time, without the prior written consent of tamkeenstores.com.sa Transfer all or any part of your rights, benefits, obligations or liabilities (whether explicit or implicit) under the User Agreement without obtaining the prior written consent of tamkeenstores.com.sa.

In the event that any provision of the User Agreement is declared invalid or unenforceable for any reason, this clause is deemed separable and does not affect the validity and enforceability of the remaining provisions of the User Agreement. The User Agreement (as amended from time to time in accordance with the provisions of the User Agreement) provides for the full understanding and agreement between you and tamkeenstores.com.sa Concerning its topic.
Any person who is not a party to the User Agreement is not entitled to impose any provision of the User Agreement. If the User Agreement is translated into any language other than English, whether on the site or otherwise, the text in English shall prevail.
The User Agreement is governed by and construed in accordance with the law of the Kingdom of Saudi Arabia. This clause will remain in effect after any termination or cancellation of this User Agreement for any reason.

With the exception of cases otherwise specified on this website, materials on this website are displayed only for the purposes of promoting products and services tamkeenstores.com.sa Enable International For home appliances Available in Saudi Arabia. Those who choose to access this website from locations outside the Kingdom of Saudi Arabia are responsible for compliance with local laws if and to the extent that local laws apply.

It is your responsibility to maintain the confidentiality of your password, account, and any activities that occur under your account. We shall not be liable for any loss or damage that may arise as a result of any failure on your part to protect your password or account.

Starting from January XNUMX, XNUMX, XNUMX% value-added tax will be applied to all products and services mandated by the General Authority for Zakat and Tax. VAT registration number: XNUMX.

In the event that any provision of the terms of service is declared invalid, unlawful or unenforceable, this provision will nevertheless be enforceable to the maximum extent permitted by the applicable law, and the unenforceable part shall be deemed separate from the terms of service, this acknowledgment will not affect the validity of And the viability of implementing any other provisions remaining.

The seller shall bear and bear the responsibility for all risks of loss, damage and liability for

Any goods or part thereof that he refuses tamkeenstores.com.sa Or canceled tamkeenstores.com.sa Acceptance of it, from the time of this rejection or cancellation.

Last update: March XNUMX, XNUMX

Terms and Conditions:

Terms of use:

Site security:

You are prohibited from violating or attempting to violate the security of the website, including but not limited to:

Accessing data not intended for you or logging into a server or account that you are not authorized to access.
Attempting to investigate, wipe, or test system or network weaknesses or breaches of security measures or documentation without obtaining appropriate permission
Attempting to interfere with the service by any user, host or other network, including, but not limited to, by introducing a virus to the website, or overloading, "inundation", "junk mail," "mail bombing" or Disable it ”.
Sending unsolicited email, including promotions and / or advertisements for products or services.
Forging any IP / Transport Control Protocol packet header or any part of the header information in any email or newsgroup publication. System or network security breaches may lead to civil or criminal accountability.

Privacy policy:

Registration - My Account:

Product and vendor reviews:

Your shopping cart:

Products, Stock and Pricing Information:

While the site strives to provide accurate product information (such as stock availability, pricing, product features, images, and specifications) and service information, typographical errors may occur.
The colors of our products appearing on the website will be displayed as accurately as possible. However, since the actual colors that you see will be based on your monitor, we cannot guarantee that your monitor's display of any color will be accurate.
The posting of any form of product / service information (including - but not limited to - display marketing, advertisements, offers, magazines and flyers) on the site does not guarantee the availability of inventory, offer and price online or in store.
Errors may occur in the process of providing product / service and pricing information on the website. The site cannot confirm the pricing and total cost of the product / service until the online payment is completed. In the event that a product / service is listed and invoiced at an incorrect price or with incorrect information due to a mistake in pricing or product / service information, the site has the right to either contact you for instructions or cancel your order and inform you of this cancellation. In the event that we accept and process your order online, the total cost of your credit / mada card account will be deducted and you will be notified by email that the payment has been processed.
However, in our efforts to provide the lowest price in the Kingdom of Saudi Arabia, store prices may sometimes differ from site prices. We strive to provide you with the best prices possible on the website, as well as in all of our stores. However, sometimes, the online price may not match the in-store price. The “lowest price guarantee” does not apply to online sales and online pricing.

Delivery and Delivery Policy:

Shipping processing dates depend on your order, location, and payment method. Please note that pre-orders are not included in the Standard Shipping Timeline below. Our delivery partners are Naqel, FLOW, Aramex, and our fleet; After placing the online order, our delivery partners will contact you in two working days.
Delivery is estimated to take between 5-10 working days,
Please remember that delivery estimates are subject to change and can be found on the product page, which is regularly updated with the latest information. Delivery depends on customer acceptance and delivery arrangements with the Delivery partners or team at tamkeenstores.com.sa. If the customer cannot be contacted, the delivery may be delayed without liability to tamkeenstores.com.sa.
To ensure successful delivery, please be punctual. If you need to reschedule your appointment, please call our customer care number at least one day in advance between the hours of 9am and 6pm. Otherwise, standard fees as per policy will apply.
Delivery fees may vary based on location or the number of ordered products. Customer service will inform you of any changes.

Terms and conditions for express delivery:

An express delivery option is available for selected products purchased in the selected cities taking into consideration the terms and conditions of home delivery coverage.
Committed tamkeenstores.com.sa By delivering the purchased products to the registered contact that was registered during the online purchase process, or required collector information if any.

Payments:

For in-store payment transactions: credit cards / mada cards, debit cards, Saudi Payments Network, cash or gift cards and vouchers tamkeenstores.com.sa.
For online payment transactions: SADAD payment system, and bank credit cards (Visa and MasterCard), and mada cards only for those cards issued by Saudi Arabian banks through an online payment gateway service provider. The customer can use the mada card issued by the following banks (Al Rajhi, Country, Bank Riyadh, Bank Al Jazeera, Samba), Partial refunds are not allowed on mada cards.

Using the website's online payment facility indicates that you accept these terms. If you do not accept these terms, do not use these facilities.

Cancelling order:

Cancellation by Empowerment store: Keeps www.tamkeenstores.com.sa The right to cancel the order for any of the following reasons:

Refused to pay.
Customer is more than 48 hours late for settlement of payment for the reference invoice number by SADAD.
The error in the delivery address provided by the customer, the error of the contact information, or the inability to reach the customer.
Committed tamkeenstores.com.sa By providing the best possible customer service to our clients, any bulk orders from the same stock unit, promotion / offer for the same customer or work orders will be canceled at management's discretion.
In the event that the customer wants to return due to a manufacturing defect or he does not want the product and there is a free gift with his item and it has been used, the amount of the gift will be deducted from the customer.

Cancellation by customer: To process order cancellation, please contact us. You can cancel the order for any of the following reasons:

Return / Exchange / Refund:

The customer must keep the product cover, carton and other items and not to damage them.

Refund:

Warranty / Maintenance and Repair:

The products sold by us are covered by a two-year warranty from the manufacturer. The lowest manufacturer's warranty is valid from the date of purchase. Extended warranty services are available tamkeenstores.com.sa(Also called a XNUMX/XNUMX strength services contract) for the many categories of products we sell.

You should check and review your owner's manual before using the product to ensure that it meets all safety, security, and local electrical requirements.

You can contact us for manufacturer authorized service center locations and contact information.

Accidental Warranty Service:

The following cases are excluded from the scope of the accidental damage protection service contract:

The repair or replacement of the machine that is made outside tamkeenstores.com.sa.
Any force majeure events.
Damages or accidental losses that occur outside the Kingdom of Saudi Arabia.
Normal wear and tear, aging, corrosion and rust, even when this involves fading or loss of the enamel coating on the screen.
Minor damage to the protected device, including but not limited to chips at the edges or minimal damage such as scratches, dents and any other purely cosmetic damage that does not impair the visibility and normal use of the station. Minor damage shall not include screen cracking.
Malfunctions due to poor handling or insufficient use, including but not limited to: heat or cold exceeding manufacturer indicators, and voltage changes.
Accidental damage to accessories, such as remote controls, adapters, batteries, handsfree equipment, chargers, adapters, external cables or any consumable parts.
Loss or crash of software (including operating systems), user settings configurations, backup process or data recovery, loss, corruption or corruption of data operating systems, damages caused by viruses or any type of software problem and software programs installed in the device that causes In not operating the protected device.
Intentional damage or damage caused by negligence or misuse.
Loss, theft, or misfortune of the protected equipment
Repairs, replacements, or modifications made to an unauthorized technical device or any type of self-repair or attempted self-repair or use of the device in a manner inconsistent with the manufacturer's instructions or not authorized by the manufacturer or tamkeenstores.com.sa
Damages not attributable to one specific event as stated in the service contract.
Loss or damage caused by improper storage, poor maintenance, willful negligence, incorrect installation and incorrect fitment, unless the Authorized Service Center representative confirms otherwise with due proof.
Loss or damage covered by the supplier, dealer, or manufacturer warranty.
Accidental damage service contract does not apply if the model number, national mobile device ID or serial number sticker (previously registered) of the protected device has been removed, altered, damaged, deformed, smeared, or erased, or if a different model, national mobile device ID, or number is mentioned The serial other than that found in the service contract.
Collateral damages of any kind.

Today's deals / Weekend & Special Day deals:

Today's deals and weekend offers are available through the last stock.
Available online for home delivery and not available for in-store or in-store pickup.
Limited to specific units for each customer throughout the duration of the day's deal and the weekend offer, if it is found that the customer requested more than the allowed units of the offer item, subsequent orders will be canceled.
Submitting an application is not an obligation to contract.
Enjoy tamkeen.stores.com.sa The right to withdraw the promotion at any time.
All items of today's deals will be delivered within XNUMX working day.

Terms and conditions of the special day sale:

The offer does not apply to pre-order items and selected products
Offers are valid online only and not available in stores.

Pre-orders:

Pre-orders are guaranteed in terms of customer orders, once payment is confirmed, it will be guaranteed tamkeen.stores.com.sa Your pre-order device or item but delivery times are based on customer times and cannot be guaranteed.
Pre-order delivery and collection dates may vary from store dates depending on the supplier's delivery and the customer's delivery city or collection. The final dates and time will be sent to the customer as soon as the supplier stock arrives by SMS, email or phone to the customer. Estimated dates are estimates based on suppliers' delivery in Saudi Arabia, not countrywide customer delivery dates.
We reserve the right, to cancel any pre-order due to non-delivery from our suppliers. Will be made tamkeen.stores.com.sa It always tries its best to fulfill all pre-orders and deliver within the estimated delivery time, but the estimated delivery time is based on the lead time from the supplier and not the confirmed delivery date.
Will be made tamkeen.stores.com.sa Always his best to fulfill all pre-orders and get them from the store and make the order available as soon as possible based on the supplier's delivery and store opening times, but the estimated time of receipt is based on the lead time from the supplier and not the date of receipt hg confirmed. Dates and deadline will be sent to the customer as soon as the supplier stock arrives by SMS, email or phone to the customer.
All pre-order customers will receive updates from tamkeen.stores.com.sa If the delivery date changes once received tamkeenstores.com.sa More delivery information from supplier.

Air conditioner installation:

Air conditioner type	Installation price without extension	Price per square meter of extensions	The price per square meter if the pipes are available	Remove Old Device	The price is for additional square meter after 5 meters
Split Air Conditioning	200	50	20	100	80
Windows Air Conditioning	50	-	-	50
Standing Air Conditioning	500	70	25	100	80

- In the event that the meters need to be extended and the customer requested that, please be aware that an increase of ten meters only for the counter 18 thousand and an increase of 15 meters for the counter of 24 thousand will lead to a weakness of the cooling system, in this case the customer must agree to this increase with the ability to increase for a financial fee. Less than XNUMX Saudi riyals.
- In the event that the customer needs a scaffold or ladder of more than XNUMX meters, the payment will be made by the customer on site with a minimum XNUMX riyals Saudi Per floor.
- In the event that the customer needs a winch, an amount of no less than one will be paid XNUMX riyals Saudi in الساعة For the winch, Which can be increased according to the appropriate winch and the installation area.
- If the height is more than 2.5 meters when installing air conditioners, a scaffold may be required to weigh the equipment.
- When the customer's piping sector differs from the one needed to install the air conditioner, an amount is charged XNUMX riyals Saudi On all air conditioners to adjust the tube.
- In the event that an air conditioner is installed on the Gibson wall panel or there is a crack in the Gibson wall panel, the customer shall be liable for any additional cost, whether due to cracking or special installation.
- When installing in skylights or narrow places, the minimum area for installation is 2 x 2 meters, and the customer is responsible for the installation in case the space is narrow or different.
- The question of pipes will be asked whether they are fitted with the device or are they available or not. The customer is responsible for the time to inquire about its availability before purchasing.
- The installation team is not responsible for the performance if it is the AC unit.
- The installation team is not responsible for the electrical and drainage installations on the site.
- In the event of an extension of the company, the company shall not be held responsible for breaking the concrete walls and concrete pillars and this is done by agreement with the customer.
- The above points and prices are reviewed by the customer and my installation department tamkeenstores.com.sa. The installation department has the right to proceed with the installation service according to the proposed date and time or any other notified or agreed date. The customer has the right to cancel the agreement and make any new appointment if the date is not specified. Please check with customer service tamkeenstores.com.sa If the date and time specified for the installation is not suitable for the customer. In this case, the customer does not have the right to ask Tamkeen International for Home Appliances directly.
- The warranty is for installation for a period Year one From the date of completion of installation. It does not include any other manufacturing defects, poor cooling efficiency, and any customer-side pipe fitting.
- The warranty does not cover any leakage of water or sewage due to stuck pipes by failure to clean the unit or drain the internal water of the customer and does not have the right to ask the company for any compensation.
- Is entitled to tamkeenstores.com.sa Refuse to exchange or return the air conditioner after installation.
- After installation the air conditioner will be subject to the supplier's warranty and will be responsible for any required service or repair during the warranty period.
- The customer is requested to prepare the installation site (civil work, decoration, plumbing, water drainage ...) to facilitate the installation process, and provide appropriate electricity.
- Not going tamkeenstores.com.sa Installing the air conditioner in case there is a concrete wall and requires opening a hole because that is within the responsibility of the customer.
- It will not be an installation team tamkeenstores.com.sa Responsible for electrical wiring
- Will not bear tamkeenstores.com.sa Responsibility for cooling efficiency if the size of the installation site does not match the capacity of the air conditioner.
- Will not bear tamkeenstores.com.sa Responsibility for the quality of pipes pre-installed at the installation site.
- Free delivery and installation service on selected air conditioners - (the service is available in Jeddah, Makkah, Khamis Mushait, Al-Ahsa, Al-Khobar, Jizan, Najran and Hafr Al-Batin only)

Credit Card Installments:

Featuringtamkeenstores.com.sa With various credit card installment options plans, the plans change regularly and are based on tamkeenstores.com.sa And bank promotions. Please note that some installment plans are exclusive online and are not available in-store. All plans are subject to transaction fees, please see checkout request for more details. The most recent plans and participating banks are available upon checkout, click Pay by credit card installment to see the plans. No phone call is required to the bank to be identified in the payment process; However, the total order amount will be blocked until your installment plan is completed by the bank. As per bank policies, no refunds can be processed on any requests by installment.

All installments have a minimum order value, please see the checkout for more details, it will not be. tamkeenstores.com.sa Responsible for the installment plan or installment financial solution - this is the responsibility of the customer and the bank. does not accept . tamkeenstores.com.saAny liability or claim in connection with financial settlement and processing of installment.

Product reservation policy:

Promotional gift cards between companies and from the company to the consumer:

This is not a credit card.
This card is rechargeable.
No cashback for the gift card.
Tamkeen International Company (tamkeenstores.com.saResponsibility for lost, stolen or damaged cards.
This card is valid at all Tamkeen International stores (tamkeenstores.com.saOnly in the Kingdom of Saudi Arabia.

Amendment of terms and conditions:

Electronic communication:

Use of the site:

While using the website, you undertake not to do any of the following:

Posting information, content or a list of items in an inappropriate category or areas of our website;
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Religious materials, including books, antiques, etc.of any description or other such material that is likely to affect the religious feelings of any person;
Antiquities and artistic treasures as defined in applicable laws relating to national antiquities and treasures;
Used cell phone SIM cards, unless the transaction is in accordance with local operator rules regarding cell phone ownership transfer;
Items that, to your knowledge, are defective, counterfeit, damaged, wrong, misleading, or may, through normal use, harm the site user's interest or health;
Any items matching other items you have for sale in the auction but that are priced lower than your other items' price, reserve price for such other item / minimum bid amount; Fresh food;

Coupons are not transferable; And chemicals.

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All content included on the site, including but not limited to text, graphics, logos, button icons, images, sound clips, digital downloads, data and software compilations, constitute the property and copyright of any oftamkeenstores.com.saOr its users, content suppliers or licensors and it is protected by copyright, trademarks, patents or other intellectual property rights and laws. The aggregation of content on the site is the exclusive property and copyrighttamkeenstores.com.sa It is protected by copyright, trademarks, patents or other intellectual property rights and laws.

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May l tamkeenstores.com.sa At any time in its sole discretion to restart the suspended users. A user who has been suspended indefinitely or whose membership has been withdrawn may not register or attempt to register with tamkeenstores.com.sa Or use the site in any way until this user is returned bytamkeenstores.com.sa. Notwithstanding the foregoing, if you violate the User Agreement tamkeenstores.com.sa It reserves the right to recover any amounts owed to you tamkeenstores.com.sa Or any losses or damages they cause tamkeenstores.com.sa And taking such steps, including legal action and / or initiating criminal proceedings against you, as you see fit tamkeenstores.com.sa At its own discretion. Our failure to act in relation to a breach by you or others does not constitute a waiver tamkeenstores.com.sa In taking any action in relation thereto, or subsequent or similar violations. Not guarantee tamkeenstores.com.sa It will take action against all violations that may be mentioned in the relevant user agreement.

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You acknowledge and agree that your notes consist of comments left by other users with whom you interact and a complex feedback number compiled by tamkeenstores.com.sa , And that together these conveys the complete user profile. Since feedback ratings are not designed for any purpose other than facilitating trading between users, you agree that you may not market or export a rating tamkeenstores.com.sa The notes are nowhere other than the site. tamkeenstores.com.saIt does not provide the technical ability to allow you to import feedback from other sites to the site because the composite number, without the corresponding notes does not reflect your true online reputation within our community.

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None of the provisions of the User Agreement create a partnership or agency between you and tamkeenstores.com.sa You will not have any power to bind tamkeenstores.com.sa Any way.
Except as expressly provided otherwise, no notices will be given tamkeenstores.com.sa From you by e-mail to tamkeenstores.com.sa incustomer care@tamkeenstores.com.sa
With a physical copy sent to us by mail or express mail, such notice is considered in advance based on the confirmation of its delivery to you by tamkeenstores.com.sa By resetting an email. No notifications are given to you from tamkeenstores.com.sa By notices posted on the site or by e-mail to the e-mail address you provide to us during the registration process, and it is considered received by you 48 hours after sending any such e-mail. Alternatively, we may provide you with notice by post or prepaid shipping to the address provided to us during the registration process.

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Using this website outside the Kingdom of Saudi Arabia:

With the exception of cases otherwise specified on this website, materials on this website are displayed only for the purposes of promoting products and services tamkeenstores.com.sa EnableInternationalFor home appliances Available in Saudi Arabia. Those who choose to access this website from locations outside the Kingdom of Saudi Arabia are responsible for compliance with local laws if and to the extent that local laws apply.

Password / Account Security:

Value-added tax:

Starting from January XNUMX, XNUMX, XNUMX% value-added tax will be applied to all products and services mandated by the General Authority for Zakat and Tax. VAT registration number: XNUMX.

Separability:

Loss risk:

The seller shall bear and bear the responsibility for all risks of loss, damage and liability for

Goods, services, all work-in-progress, materials, and other property tamkeenstores.com.sa Or the buyer or a third party regarding the buyer's performance of the purchase order, until acceptance tamkeenstores.com.sa To the goods
Any property the buyer receives from or his supplier or holds for an account tamkeenstores.com.sa, From the time the buyer receives or retains them.

Any goods or part thereof that he refuses tamkeenstores.com.sa Or canceled tamkeenstores.com.sa Acceptance of it, from the time of this rejection or cancellation.

Last update: March XNUMX, XNUMX

National Day Terms and Conditions:

Get a purchase voucher worth 93 riyals when you purchase 499 riyals of selected products from General Supreme - Kiriazi - Goldtech

• The purchase coupon is not valid on window air conditioners and closet air conditioners from General Supreme

• Get a purchase voucher worth 93 riyals when you purchase 999 riyals of selected products from companies other than General Supreme - Kiriazi - Goldtech.

• The voucher can be used on any product inside the exhibition and is recorded in the same purchase invoice

• The voucher does not apply to air conditioners in the replacement initiative

• The coupon is not valid on clearance products

• It is not possible to combine two offers at the same time

• The voucher does not apply to bundle offers of built-in products

• Products for which the voucher was used cannot be returned or exchanged

• The offer is valid when purchasing using various payment methods (Mada - Visa - Cash - Tabby - Tamara - Tas'heel)

• The offer is valid from September 17 to October 3

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